COO-as-a-Service
written by Suresh S Kartigaysu
Twenty years across AI transformation, cultural intelligence, and organisational design, spanning Deloitte, AWS, McGraw-Hill, and advisory work for global enterprise clients in media, healthcare, technology, public sector, and education.
The premise: the hardest part of any transformation is never the technology. It is the people holding it, the leaders navigating it, and the organisations trying to change without losing what makes them work.
Three things this space covers:
AI and the human cost of adoption
Cultural intelligence as an operational discipline
The changing role of the COO as guardian of how people and AI work together
Written for senior leaders inside large enterprises and MNCs navigating AI and organisational change, for founders who need a trusted senior operator beside them without a full-time hire, and for institutions who want this kind of thinking represented from within, not just observed from outside.
